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Job Purpose and Impact

The Key Account Manager will focus on medium to long term planning and face to face selling. In this role, you will help sell a variety of complex company products, services and solutions across multiple lines of business for an assigned group of existing clients and participate in building sales plans and diversification strategies to protect and grow the relationship with a defined group of existing customers.

Key Accountabilities

• Help identify and lead interactions with assigned group of customers to resolve sales opportunities.
• Participate in resolving problems and ensuring customers receive high quality service.
• With minimal mentorship, develop client retention and growth plans and strategies for developing profitable business with assigned accounts.
• Review and report on customer retention, business opportunities and market trends.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of four years of related work experience
• Other minimum qualifications may apply