CTC LA / Jr Dispute Analyst
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Job summary
The CTC LA / Jr Dispute Analyst supports the end to end accounts payable or accounts receivable processes to ensure accurate, efficient and compliant billing or invoicing, financial transactions and cash flow management. Under close supervision, this job maintains financial records, analyzes billing data, generates invoices or verifies and processes invoices. This job also works closely with internal cross functional teams to improve billing or invoicing operations and delivers excellent customer service externally.
Essential functions
• Assists with the investigation and resolution of discrepancies by analyzing billing or invoicing data, communicating with cross functional teams and customers or suppliers, and making necessary corrections.
• Maintains accuracy and completeness of documents records by helping conduct regular audits and reconciliations.
• Partners to maintain financial records related to accounts payable or accounts receivable processes, assuring compliance with applicable policies, procedures and regulatory requirements.
• Partners with cross functional teams to help verify billing or invoicing information and ensure timely and accurate processing of customer or supplier payments.
• Partners to implement policies and procedures to improve the efficiency and effectiveness of the accounts payable or accounts receivable processes.
• Stays abreast of industry trends, regulatory changes, and emerging best in class industry standards in accounts payable or accounts receivable processes, providing inputs for necessary updates and improvements.
• Responsible for reviewing, analyzing, and resolving disputes to ensure client satisfaction.
• Conduct in-depth analysis of disputed transactions.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned
• Maintains accuracy and completeness of documents records by helping conduct regular audits and reconciliations.
• Partners to maintain financial records related to accounts payable or accounts receivable processes, assuring compliance with applicable policies, procedures and regulatory requirements.
• Partners with cross functional teams to help verify billing or invoicing information and ensure timely and accurate processing of customer or supplier payments.
• Partners to implement policies and procedures to improve the efficiency and effectiveness of the accounts payable or accounts receivable processes.
• Stays abreast of industry trends, regulatory changes, and emerging best in class industry standards in accounts payable or accounts receivable processes, providing inputs for necessary updates and improvements.
• Responsible for reviewing, analyzing, and resolving disputes to ensure client satisfaction.
• Conduct in-depth analysis of disputed transactions.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned
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Qualifications
Minimum Qualifications
• Bachelor's degree in a related field or equivalent experience
• Experience with Microsoft Office
• Intermediate English Level
• Advanced Excel level
• Bachelor's degree in a related field or equivalent experience
• Experience with Microsoft Office
• Intermediate English Level
• Advanced Excel level
Preferred Qualifications
• Minimum one year of related experience in credit to cash
• Experience with data processes for enterprise resource planning (SAP) system
• Experience with RM
• Knowledge in agile methodologies, specifically Lean Six Sigma
• Minimum one year of related experience in credit to cash
• Experience with data processes for enterprise resource planning (SAP) system
• Experience with RM
• Knowledge in agile methodologies, specifically Lean Six Sigma
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