Continuous Improvement Specialist III
Job Purpose and Impact
Key Accountabilities
- Monitor and implement continuous improvement best practices.
- Develop and handle continuous improvement plans for projects with low cost and risk to reach and sustain project goals.
- Conduct organization readiness assessments, value realization, opportunity prioritization, resource evaluation and execute continuous improvement strategies that meet business needs.
- Design and document end-to-end HR processes by working directly with HR teams to understand workflows and pain points, and translate them into structured, technology-supported procedures.
- Evaluate, update, and optimize existing processes within HR systems (such as SAP, Workday, ServiceNow, SuccessFactors) to enhance efficiency, compliance, and user experience.
- Lead initiatives for continuous process improvement within HR, ensuring alignment with business needs and industry best practices.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Calificaciones
- At least 4 years of proven experience in process design, evaluation, and continuous improvement.
- Certifications in continuous improvement methodologies (e.g., Lean, Six Sigma, Kaizen, SIG).
- Demonstrated experience working with HR-related processes, including process mapping, analysis, and implementation.
- Advanced English level – both written and verbal, with the ability to collaborate in multinational environments.
- Hands-on experience with tools such as ServiceNow, SAP, Workday, or SuccessFactors, especially in process configuration, optimization, or implementation within HR systems.
- Bachelor’s degree or higher in Industrial Engineering, Business Administration, Human Resources, or related fields in technology or operations.
- Experience in HR digital transformation initiatives, including the reengineering or automation of HR processes.
- Strong analytical, project management, and stakeholder engagement skills.
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