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Job Purpose and Impact

The Strategic Account Associate Director will translate and implement tactical strategy by building and expanding partnerships with assigned large customers. In this role, you will create demand for company products and services by raising the company's profile with customers and collaborate with other teams to ensure defined customer needs and strategies are met.

Key Accountabilities

• Develop and implement strategy for designated key customers to expand demand, improve margin growth and extend strategic partnership.
• Develop mutually beneficial and long term partnerships with customers, clarify mid to long term customer needs and define and agree to a specification of customer requirements.
• Define and deliver value proposition through the collection of insights from the external market to understand competitors and influencing trends.
• Build an internal network to deliver optimal solutions such as leading collaboration with key stakeholders internally, defining long term strategy and anticipate challenges to ensure effective resolution of issues.
• Persuade and influence customers through the use of tailored storytelling, creating excitement around our role in achieving their strategic objectives.
• Develop plans and deliver results in a fast-changing business or regulatory environment, while leading and developing a team of experienced professionals and supervisors, coaching and making decisions related to talent management hiring, performance and disciplinary actions. You will also collaborate with managers and supervisors in your organization to ensure staff selections align with current and future needs.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Experience developing and executing strategy
• Experience understanding customer context, uncovering customer key performance indicators, articulating customer objectives and adding value to partnerships.
• Experience in business development in highly competitive, mature markets.
• Experience leading in a multicultural, cross functional and multi-location team environment.

Preferred Qualifications

• In-depth knowledge in food ingredient, specialty food industry or fast moving consumer goods
• Strong negotiation, influencing and persuasive skills.
• Strong project management skills
• Three years of supervisory experience
• Minimum of 10 years of experience in key account activities in food or chemical ingredients.