Customer Service Representative Export - Back Office (m/f/d)
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.
Job Purpose and Impact
The Customer Service Representative Export - Back office will support a moderate scale of customer service activities. We seek a professional to handle export documents and coordinate the document flow between internal and external stakeholders including handling cash against documents and Letter of Credit execution.
* This position offers a temporary contract for 12 months.
Key Accountabilities
• Maintain systems and relationships that meet customer requirements for import clearance.
• Coordinate the document flow between internal and external partners including Health Certificate, Certificate of Origin and other shipping documents, provide instructions on Bill of Lading creation.
• Execute customer service strategies.
• Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience
- Excellent English and good German language skills
Preferred Qualifications
• Experience with MS Teams, Outlook, Excel.
Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today:
Follow us on LinkedIn: https://www.linkedin.com/company/cargill
Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/
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