AI Program Manager
Job Purpose and Impact
The AI Program Manager delivers a portfolio of AI products and programs from pilot through production and adoption. Working with Product Owners and leadership, the role turns priorities into coordinated action across engineering, data, governance, security, legal, sourcing and external partners, and keeps the safety and compliance posture of AI products current and audit-ready.
Key Accountabilities
- PROGRAM DELIVERY: Turn priorities into delivery plans and track owners, milestones, dependencies and decisions from pilot to release.
- APPROVALS & COORDINATION: Drive governance, security, privacy, legal, sourcing and data-access reviews so programs move without stalls.
- PARTNER MANAGEMENT: Manage external AI partners and vendors, including roadmaps, commercial terms, renewals and value tracking.
- SAFETY & COMPLIANCE: Ensure product teams complete required AI assessments, guardrails and monitoring; maintain the compliance register and track incidents to closure.
- RELEASE & ADOPTION: Own release readiness, user onboarding and adoption reporting.
- SUPPORT OPERATIONS: Issue triage with users, engineering, and other teams. Ensure flagship Products are supported to ensure business continuity on teams dependent on these flagship products.
- REPORTING & ESCALATION: Communicate status, risks and recommendations to leadership, using GenAI tools while remaining accountable for accuracy.
Qualifications
- Typically 5+ years in technical program management, technology delivery or vendor management in a large enterprise.
- Track record of navigating governance, security, legal and procurement processes to deliver technology programs.
- Working fluency in AI concepts and enterprise AI governance.
- Ability to influence without authority and drive actions to completion across technical and business teams.
- Strong stakeholder management and concise written communication. Trading or commodities exposure is a plus.
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