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Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud.

Customer Service Representative Export (m/w/d)

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Job ID 291028 Date posted 04/24/2024 Location : Düsseldorf, Germany Category  LIEFERKETTENMANAGEMENT Job Status  Festangestellt Vollzeit

Möchten Sie eine stärkere, nachhaltigere Zukunft schaffen und Ihre Karriere voranbringen? Werden Sie einer von 160.000 Cargill-Mitarbeitern, die sich engagieren die Welt auf sicheren, verantwortungsvollen und nachhaltigen Wegen zu ernähren. Diese Position ist Teil von Cargills Geschäftsbereich für Lebensmittelzutaten und Bioindustrial (FIBI), der Trends hinsichtlich Geschmack, Ernährung und Sicherheit erkennt, erarbeitet und Herstellern, Einzelhändlern und Gastronomie Lösungen bietet.


Job Purpose and Impact

The Customer Service Representative will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned

Qualifications

Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Other minimum qualifications may apply


Unser Angebot


Ihre Kompetenz und Ihr Einsatz treffen bei uns auf ein dynamisches, internationales Arbeitsumfeld, in dem Sie Ihre Fähigkeiten voll entfalten und Ihre Talente zielgerichtet einsetzen können. Darüber hinaus bieten wir Ihnen attraktive Vergütungsmodelle, hervorragende Karrieremöglichkeiten, eine Arbeitgeberunterstützte betriebliche Altersvorsorge und interessante Mitarbeiterangebote.


Interessiert? Dann senden Sie uns noch heute Ihren Lebenslauf und Ihr Anschreiben in englischer Sprache:
Folgen Sie uns auf LinkedIn: https://www.linkedin.com/company/cargill

Cargill hat sich verpflichtet, ein integrativer Arbeitgeber zu sein. Klicken Sie hier, um mehr zu erfahren. https://careers.cargill.com/diversity/

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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

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Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.

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How to request a reasonable accommodation | Read about Federal equal employment opportunity laws (PDF) and the supplement (PDF) | Pay Transparency (PDF).

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Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud.

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