Workplace Experience Specialist
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living.
Our 155,000 team members innovate with purpose, providing customers with life’s essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing—today and for generations to come.
Job Purpose and Impact
The Workplace Experience Specialist performs advanced support activities for front of house and occupant facing services across corporate office environments. Working under limited supervision, this job supports service desk, conference centers, amenities, move coordination, on site vendor services (cleaning, catering, maintenance, etc.) and events to ensure consistent service delivery and workplace experience. This job follows established service standards, supports service delivery activities and assists in identifying and resolving service issues to maintain operational continuity within leased or multi-tenant spaces.
This job is under Cao Cargill BV.
Key Accountabilities
- WORKPLACE EXPERIENCE SERVICES: Acts as service desk, supports conference centers and workplace amenities, service programs & events to maintain a consistent occupant experience and assist in resolving service issues.
- SERVICE DELIVERY COORDINATION: Assists with the execution of tenant services such as space moves, event support and workplace services to support smooth and efficient service delivery and escalate service issues as needed.
- VENDOR SERVICES MANAGEMENT: Supports vendor coordination and tracks service completion to ensure adherence to service expectations and standards.
- SERVICE QUALITY MANAGEMENT: Supports tracking of service requests, user feedback and operational metrics to assist in identifying service issues and improvement opportunities.
- BUDGET MANAGEMENT: Assists with invoice processing, tracks service related expenses and supports efficiency opportunities identification.
- OPERATIONAL CONTINUITY & CROSS-FUNCTIONAL COLLABORATION: Collaborates with cross functional teams and vendors to assist with workplace changes and service continuity, escalating issues to minimize disruption to occupants.
Qualifications
- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
- Fluent in Dutch and English.
- Willingness to become a member of the Emergency Response team.
- Readiness to work fully onsite at the Schiphol office.
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Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
We welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.
Interested? Then make sure to send us your CV and cover letter in English today:
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Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/
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