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Customer Service Enabling Analyst

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Job ID 336319 Date posted 11/05/2026 Location : Pueblo Santa Fé, Mexico Category  ADMINISTRACIÓN DE LA CADENA DE SUMINISTRO Job Status  Asalariado a tiempo completo

¿Quieres construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000 empleados que usan tecnologías nuevas, conocimientos dinámicos y más de 154 años de experiencia para conectar a los granjeros con los mercados, a los clientes con los ingredientes, y a las personas y animales con los alimentos que necesitan para prosperar. 

PROPÓSITO Y IMPACTO EN EL TRABAJO

El/La Customer Service Enabling Analyst apoyaré una escala moderada de actividades de servicio al cliente para nuestro equipo de un solo sitio. Buscamos un profesional que contribuya a optimizar y monitorear el envío y las devoluciones, incluyendo el procesamiento de pedidos complejos de los clientes y la resolución de problemas de pedidos o entregas.

RESPONSABILIDADES CLAVES

  • Mantener sistemas y relaciones que satisfagan la previsión de la demanda de los clientes, así como otras bases de datos relacionadas con los envíos y la gestión de inventario.
  • Informar a los stakeholders sobre el estado del pedido, facturas, saldos de contratos y otra información necesaria para la generación de la factura.
  • Proporcionar apoyo a proyectos y compromisos de mejora que requieren una comprensión básica de las prácticas y procedimientos.
  • Manejar los problemas básicos y los problemas bajo supervisión directa, mientras que la escalada de problemas más complejos para el personal adecuado.
  • Otros deberes asignados

#LI-Hybrid #LI-DV1

CALIFICACIONES MINIMAS

  • Licenciatura en un campo relacionado o experiencia equivalente
  • Pueden aplicarse otras cualificaciones mínimas

CALIFIACIONES PREFERIBLES

  • Conocimiento en Power Bi y análisis de datos
  • Experiencia en atención y trato con clientes.
  • Conocimiento y manejo de SAP
  • Experiencia en desarrollo de macros


Para aplicar a través de chat / texto, por favor haga clic en el botón Aplicar Ahora o utilice este enlace para crear un usuario para aplicar.
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