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Job Purpose and Impact

The Sales Account Representative, will provide basic knowledge to assist and develop customer sales strategies and build relationships based on the company's values. In this role, you will help identify prospective customers and build relationships and develop the ability to assess customer needs to suggest appropriate products (polymer additives), services and solutions that maximize product revenue and improve profitability.

Working mode: Hybrid (3 days per week in the office) 

Key Accountabilities

• Build customer partner relationships to sell products, provide quotes and product pricing within pricing function guidelines.
• Assist in the development of customer sales strategies to meet customer goals and objectives.
• Help process customer orders and manage overall order fill rate and on time delivery service.
• Gather and communicate channel, market, customer or competitive information and intelligence and collaborate with the team on strategy and pricing functions.
• Partner with the team to manage contracts and risk with pricing and trade promotions teams to coordinate and resolve claims and disputes.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field (preferred natural sciences subject) or equivalent experience
• Minimum of two years of related work experience desirable but not essential
• Fluency in German and English (work in both languages)

Preffered Qualifications

• Excellent interpersonal skills with the ability to communicate effectively with people of different professional backgrounds and seniority levels
• Highly proficient technical selling with the ability to clearly communicate technical concepts to customers
• Proactive approach
• Build strong customer relationships and delivery customer-centric solutions

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