Supply Chain Team Lead
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.
Job Purpose and Impact
The Supply Chain Team Lead will be responsible to help maintain customer relationships and will serve as an escalation point for service issues and will run analytics for routine operations in the order management and other processes across supply chain for grains, oilseeds and meals in Poland. In this role, you will drive customer focus and achievement of the company sales and revenue objectives by delivering exceptional customer service and effective supply chain.
Work in a hybrid system - 2/3 days a week in the office in Warsaw.
Key Accountabilities
- Manage a team of 11 of customer service and planning representatives
- Conduct performance management, talent development, succession planning and engagement.
- Assist in development and maintenance of strong, collaborative customer relationships through proactive engagement and stakeholders management on complex customer issues, where escalation will likely be required.
- Analyze customer service issues and drive service level improvements through data analysis and insights and conduct root cause analysis on complex, repetitive and common issues
- Collaborate on supply chain improvement areas with team members and customers to improve established practices and policies.
- Influence team to make better decisions to drive revenue growth and customer experience.
- Drive change and continuous improvement throughout the supply chain organization.
- Drive automation and digitalization processes to improve customer experience and smooth internal processes.
- Lead and develop a team, coach and make decisions related to talent management, hiring, performance review
- Other duties as assigned
#LI-JP1
Qualifications
MINIMUM QUALIFIATIONS
- Minimum 2 years of Customer Service, Supply chain or Logistics leadership experience
- Minimum of four years of related work experience
- Fluent English and Polish
PREFERRED QUALIFICATIONS
- Minimum of 2 years of related work experience in agriculture industry
- Change management experience
- Experience working with various transport models (water, rail, road)
- Experience working in international environment with many stakeholders
Benefits:
- Work in an international environment
- Life insurance
- Private Medical Care
- Employee Pension Programme
- Meal Voucher
- Multisport card
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today:
Follow us on LinkedIn: https://www.linkedin.com/company/cargill
Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/
Linkedin-vacaturehulpmiddel
Ontdek welke baan bij Cargill op jou is afgestemd. Meld je aan op jouw LinkedIn-profiel. Wij baseren ons op jouw vaardigheden en ervaring om vacatures te zoeken die op jou zijn afgestemd.
Duurzame cacao
Met ons programma Cargill Cocoa Promise verbinden we ons ertoe om generaties lang de cacaosector te laten bloeien.
Inclusie en diversiteit
Bij Cargill willen we dat iedere werknemer volledig tot zijn of haar recht komt. Dat betekent je welkom, gehoord en gewaardeerd voelen, zodat je op jouw manier een verschil kunt maken. We erkennen en respecteren dat iedereen anders is, en waarderen hoe jouw talent en ervaring mensen wereldwijd kan helpen tot bloei te komen.
Leven bij
Cargill
We combineren 154 jaar ervaring met nieuwe technologieën en inzichten om een vertrouwde partner te zijn op het gebied van voedsel, landbouw en voor financiële en industriële klanten in meer dan 125 landen. Samen kunnen we nieuwe kansen creëren, zodat je kunt groeien, jezelf kunt ontwikkelen en invloed kunt hebben op de toekomst van ons bedrijf.
Kom meer te weten