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Job Purpose and Impact

The transportation Support Coordinator will coordinate and plan logistics with third party providers and internal teams to ensure that customer sales orders are loaded and delivered as required and resolve any issues as they arise. In this role, you will conduct routine activities within a single business or country with short term outlook, including data management, reporting and analysis, shipment execution, client interaction, business partnership, and communication of delivery status of shipments.

Key Accountabilities

• Work with third party logistics providers to move product between the locations and external warehouse, addressing any issues.
• Monitor pick-ups and deliveries, communicate delays and reasons to sales and carriers, handle returns, diversions and order changes.
• Receive, investigate and resolve logistics related customer complaints, raising service non conformance reports and claims with third party logistics providers as appropriate.
•  Provide support for schedulers as back up, like supply chain planning operations, process development, planning and execution, client interaction, business partnership, systems and data management, reporting and analysis.
• Ensure that product safety, quality and hygiene standards are set and driven at all times.
• Work under general supervision and independently solve moderately complex clerical, administrative, technical or customer support issues while referring more complex problems to a higher-level staff.
• Other duties as assigned

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Qualifications

Minimum Qualifications

• Bachelor’s degree in a related field or equivalent experience

Preferred Qualifications

• Confirmed ability to be a team player and perform in a fast-paced environment, including sound prioritization, sense of urgency and multitasking
• Excellent written, verbal, and interpersonal communication skills
• Demonstrated strong client and customer focus
• Bachelor’s degree in business, Supply Chain or related area.
• Minimum of two years of customer service experience

Position Details

Location: KS, Wichita

Schedule: Monday, Tuesday, Wednesday, Sunday 4:00pm to midnight | Saturday and Sunday 7:00am - 4:00pm 

Posting type: Internal & External

Relocation assistance is not provided for this role

The business will not sponsor applicants for work visas for this position

At Cargill we put people first.  As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellnessto learn more (subject to certain collective bargaining agreements for Union positions).