Senior Professional, Operations - VDI Engineer
Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
Job Purpose and Impact
The Senior Virtual Desktop Engineer is responsible for engineering and operational delivery of virtual desktop platforms, including Citrix Virtual Apps & Desktops, Azure Virtual Desktop (AVD), and Windows 365. This role designs, implements, and maintains scalable, secure, and high-performance virtual environments to support global end-user computing needs. The position requires deep expertise in virtualization technologies, Windows OS optimization, and automation to ensure reliability, security, and an exceptional user experience.
Key Accountabilities
- Platform Ownership: Own the engineering and operational delivery of virtual desktop platforms, including Citrix, AVD, and Windows 365.
- Design & Implementation: Architect and maintain secure, scalable virtual environments aligned with business requirements.
- Automation & Self-Service: Develop automation scripts and enable self-service capabilities for provisioning, configuration, and lifecycle management.
- Performance & Capacity Management: Monitor platform health, performance, and capacity; proactively identify and resolve issues to ensure service reliability.
- Tier 4 Support: Provide advanced troubleshooting for complex virtual desktop issues, including session failures, profile corruption, and cloud integration challenges.
- Security & Compliance: Implement patching strategies, vulnerability remediation, and compliance enforcement across virtual platforms.
- Collaboration: Partner with product and client experience teams to ensure virtual solutions meet business needs and roadmap priorities.
- Strategic Roadmap: Contribute to cloud migration planning, cost optimization, and user experience enhancements for virtual platforms.
Qualifications
- Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Preferred Qualifications:
- 5+ years experience with Citrix Virtual Apps & Desktops, Azure Virtual Desktop, and Windows 365
- Strong knowledge of Windows OS troubleshooting and performance optimization
- Proficiency in GPO management and Active Directory integration
- 5+ years scripting experience (PowerShell preferred; VB/VB.NET optional)
- SQL and PowerBI reporting skills preferred
- Experience with patching strategies, vulnerability remediation, and compliance enforcement
Recommended Certifications
- Citrix Certified Professional – Virtualization (CCP-V)
- Microsoft Certified: Azure Virtual Desktop Specialty
- Microsoft Certified: Endpoint Administrator Associate
- ITIL Foundation Certification
Equal Opportunity Employer, including Disability/Vet.
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