Sample Coordinator
Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.
Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
This position is in Cargill’s food and bioindustrial business, where manufacturers, retailers, and foodservice companies rely on us to consistently deliver the products and services they need, and use our technical expertise and market knowledge to develop innovative products.
Job Purpose and Impact
The Sample Coordinator will handle general customer requests and support customers of assigned teams regarding product quality, food safety, regulatory compliance issues and specific product lines. In this role, you will apply a good understanding of customer food safety, quality and regulatory support practices to solve routine moderately complex problems and requests by providing limited scale customer service solutions.
Key Accountabilities
- Apply a good understanding of domain practices to support the team to resolve moderately complex challenges and handle customer documentation and communication for local markets.
- Create routine internal and external benchmark reports, perform routine activities and support the organizational roadmap for a given product line or team.
- Assist in the development of moderately complex product line strategies around customer food, safety, quality and regulatory support, including customer incidents, service level agreements, new and increasing customer demands and specific product line trends.
- Collaborate with complementary teams across the organization to drive a customer focused framework.
- Support improvement projects and commitments requiring a good understanding of the domain practices, procedures and assigned product lines.
- Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- High school diploma, secondary education level or equivalent.
- Minimum requirement of 2 years of relevant work experience.
Equal Opportunity Employer, including Disability/Vet
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