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Job Purpose and Impact

• The Professional, Application Development job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.

Key Accountabilities

• Good understanding and knowledge in contingent staffing life cycle, SOW & Labor tracking.
• Hands-on experience with workflows, approvals, notifications, dashboards, and business rules within Beeline or SAP FieldGlass.
• Hands on experience in integration of these applications with ERPs (ECC, S/4), HR (SAP SF/EC), data lake via any of the integration technology such as Dell Boomi.
• Exposure to APIs.
• Strong understanding of Agile ways of working, with experience serving as a product analyst within Agile teams by supporting backlog refinement, user story definition, functional requirements, acceptance criteria for testing.
• APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
• APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases.
• USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.
• APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on business outcomes.
• STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
• INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.
• VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts..

Qualifications

• Minimum requirement of  5 years of relevant work experience. Typically reflects 8 years or more of relevant experience.
• Application Knowledge: Familiarity with Workday, SAP Success Factors, SAP Field Glass, Beeline