CTC Cash App Associate Specialist
Job Purpose and Impact
Employment Type: 1-Year Contract
Shift: 12:00 PM to 9:00 PM IST (EMEA Support)
In this role, you will execute moderately complex operational activities for Various businesses or functions across a designated regional process. In this role, you will handle interactions with multiple business units in various countries, as well as multiple banks, complex cash application processes and procedures.
Key Accountabilities
- Lead various Credit to cash activities, which includes processing Cash application, process intercompany transactions, handle retentions and month close activities.
- Investigation of open items and aged items and ensure timely resolution and escalation of open items.
- Responsible for Cash app KPI Metrics and month end reporting activities.
- Review and standard operating procedures are updated and maintained on a timely basis for any changes to the processes.
- Apply a comprehensive understanding of operational practices, procedures, and internal controls to identify areas of improvement across a business unit or function.
- Develop and maintain established relationship with Stakeholder counterparts.
- Ensure all financial close activities are completed timely and in accordance with timelines, guidelines, and policies.
- Collaborate with cross-functional teams to ensure all month end activities are completed on time.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- In depth understanding of ERPs such as SAP, JDE & NIS. Required Qualifications
Qualifications
- Bachelor's degree in a related field or equivalent experience.
- Confirmed analytical, problem solving and decision-making skills.
- Other minimum qualifications may apply.
Preferred Qualifications
- Experience with process migration and creation of process maps and standard operating procedures.
- Project management experience.
- Business relationship management or business analyst position experience.
- Knowledge of continuous improvement methodologies.
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