Skip to main content

At Cargill, we care about your safety and want your job search experience to be a positive one. Unfortunately, there are scams out there where individuals pretend to be Cargill recruiters to try and collect personal information or request payment. Please know that Cargill will never ask you for money during the hiring process, and in most cases, we only accept applications through our official careers site, with the exception of some roles in our production plants. If something doesn't feel right or you have questions, don't hesitate to contact us. To learn more, visit our Notice on Fraudulent Job Offers.

Associate, Customer Care

Apply Now
Job ID 331362 Date posted 08/10/2026 Location : Wichita, Kansas | Saint Clair, Michigan | Gainesville, Georgia | Eddyville, Iowa | Cedar Rapids, Iowa Category  SUPPLY CHAIN MANAGEMENT Job Status  Hourly Full Time

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The Associate, Customer Care, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
  • Execute customer service strategies.
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned

Qualifications

Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience

Position Details

Location: Wichita, KS | Eddyville, IA | Cedar Rapids, IA | St. Clair, MI | Gainesville, GA

Schedule: Monday to friday | Hybrid, 2 days at home, 3 days at office |1st Shift

Posting type: Internal & external 

Relocation assistance is not provided for this role

The business will not sponsor applicants for work visas for this position

At Cargill we put people first.  As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-

wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet



To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.
Apply Now

LinkedIn Job Matcher

Find where you fit in at Cargill. Log in to connect your LinkedIn profile and we’ll use your skills and experience to search the jobs that might be right for you.

Find Your Match

Our
stories

Learn how our purpose drives everything we do.

Learn More (Sustainable Coco)

Diversity,
Equity
& Inclusion

Our inclusive culture helps us shape the future of the world.

Learn More (Inclusion & Diversity)

Our Annual Report

Read Cargill’s Annual Report to see how we’re helping transform food and agriculture to build a food-secure world.

Learn More (Annual Report)

View All of Our Available Opportunities

Thrive

At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.

US Employment Resources: Equal Opportunity Employer, including Disability/Vet.

How to request a reasonable accommodation | Read about Federal equal employment opportunity laws (PDF) and the supplement (PDF) | Pay Transparency (PDF).

Cargill is a E-Verify Employer, see here for E-Verify participation information.

Canada Employment Resources: Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities. How to request a reasonable accommodation.

Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. It’s also possible that job boards may have indicated rates of pay or list other employment terms not approved, endorsed or authorized by Cargill. To ensure a job posting and its full content are legitimate, note that it must be listed on one of Cargill’s official websites: https://www.cargill.com/ or https://careers.cargill.com/. Learn how to protect yourself from recruitment fraud.

© 2026 Cargill, Incorporated. All Rights Reserved.