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Advisor, Process Excellence

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Job ID 312607 Date posted 08/05/2025 Location : Sofia, Bulgaria | Bulgaria Category  Business Process Job Status  Salaried Full Time

Job Purpose and Impact

  • The Advisor, Process Excellence job advises and executes strategic plans and programs aimed at enhancing organizational performance and customer satisfaction. As a recognized subject matter expert in the field, this job leads and counsels to streamline operations, reduce waste, and optimize workflows. This job drives the adoption and integration of business process management standards and promotes the application of improvement principles, also drives increased consistency, process management maturity, and the standardization, harmonization, and simplification of processes for value creation, fostering a culture of continuous improvement within the organization.

Key Accountabilities

  • Advises and drives the adoption of business process management standards across the organization, integrating feedback to enhance these standards.
  • Guides information gathering, interviews, workshops, and the creation of detailed process models and documentation in compliance with relevant standards.
  • Reviews and challenges existing processes, promoting initiatives to increase efficiency and value, and reduce waste.
  • Uses and advises on data insights to review processes, identify improvement opportunities, and apply advanced analysis tools.
  • Advises and leads highly complex solution design and large cross-functional workshop facilitation to achieve the desired outcome.
  • Leads the execution of consistent improvement training and certification programs to support organizational capability building and embed a culture of continuous improvement.
  • Promotes the adoption of new technologies and automation tools that support process improvement and operational excellence initiatives.
  • Develops cross functional collaboration to ensure clear action plans and facilitate new practices while encouraging a community of practice for continuous improvement across the organization.

Qualifications

Minimum Qualifications

  • Minimum requirement of 6 years of relevant work experience. Typically reflects 10 years or more of relevant experience.
  • Confident communicator and trusted advisor, capable of building trust and driving accountability across global, virtual teams.
  • Proven expertise in Lean/Six Sigma, project management, process design, and solution-oriented thinking.
  • Strong understanding of ERP systems and commercial dynamics, with the ability to manage complex stakeholder landscapes and lead change.
  • Skilled in leading senior-level workshops and structuring ideas for clarity and impact.
  • Results-driven, self-starter, quick learner, and highly organized with strong prioritization and soft skills.

 Preferred Qualifications

  • Experiecne in Commercial roles or managing Commercial stakeholders.
  • Familiarity with SAP S/4HANA is highly desirable.
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