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Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud.

Analista de Servicio al Cliente Temporal - Planta Duran

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Job ID 312930 Date posted 08/25/2025 Location : Durán, Ecuador Category  ADMINISTRACIÓN DE LA CADENA DE SUMINISTRO Job Status  Asalariado a tiempo completo

¿Quiere construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000 empleados que están comprometidos en usar maneras seguras, responsables y sustentables de nutrir al mundo. Este puesto está en el negocio de nutrición y salud animal de Cargill, con el que mejoramos vidas a través de una mejor nutrición. Nuestro equipo investiga, innova y crea soluciones que brindan resultados más saludables para nuestros clientes. 

Propósito e impacto del trabajo

El/La Analista de Servicio al Cliente apoyara actividades de servicio al cliente para nuestro equipo diferentes localidades. Buscamos un profesional que contribuya a optimizar y monitorear el envío y las devoluciones, incluyendo el procesamiento de pedidos complejos de los clientes y la resolución de problemas de pedidos o entregas.

Responsabilidades clave

  • Mantener sistemas y relaciones que satisfagan la previsión de la demanda de los clientes, así como otras bases de datos relacionadas con los envíos y la gestión de inventario.
  • Informar a los clientes sobre el estado del pedido, facturas, saldos de contratos y otra información necesaria para completar la venta.
  • Ejecutar estrategias de servicio al cliente.
  • Proporcionar apoyo a proyectos y compromisos de mejora que requieren una comprensión básica de las prácticas y procedimientos de servicio al cliente.
  • Manejar los problemas básicos bajo supervisión directa, mientras que la escala problemas más complejos para el personal adecuado.
  • Otros deberes asignados

#LI-Hybrid
#LI-LM8

Calificaciones

CALIFICACIONES MÍNIMAS
Licenciatura en un campo relacionado o experiencia equivalente en Servicio al Cliente
Manejo de Paquete Office

CALIFICACIONES DESEABLES
Manejo de ERP SAP
Manejo intermedio de Power BI
Ingles intermedio 

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At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill’s long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

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Protect yourself against recruitment fraud. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud.

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