Team Manager - Invoice To Pay (APAC)
Job Purpose and Impact
The Team Manager will lead all aspects of the routine activities of the invoice to pay team. In this role, you will lead and develop a team, overseeing decision making and problem solving. You will monitor and review key performance indicators and metrics and lead specific projects to drive efficiency.
Key Accountabilities
- Directly Manage an operation ITP team depending on scope and complexity
- Ensure smooth migrations identify potential process risks, establish mitigation/control plans, and monitor the impact.
- Monitor operations performance on agreed upon SLAs and key metrics. Advise on appropriate action plans where needed via consistent processes.
- Focus on driving quality with a view towards robust performance management, stakeholder feedback and active metrics management.
- Drive towards the agreed efficiency targets through defined processes.
- Build and lead an engaged, high performing team and foster an inclusive environment.
- Accountable for performance management, talent development and succession planning
- Provide coaching/mentoring and train employees on Cargill’s behaviors and safety.
- Coordinate activities of team members engaged in processes and sub-processes to deliver on the Invoice to pay function.
- Build & manage robust credible business relationships with key partners and stakeholders with a focus process maturity.
- Work closely with all stakeholders in the one A&F organization to drive the Process strategy.
- Monitor and communicate Finance operational results in a timely and effective manner through the monthly performance dashboard.
- Timely follow up on Specific Business escalations and propose active resolution.
- Build a culture of continuous improvement and operations excellence.
- Partner and align with the GPO process strategy by closely working with the ITP GPM.
- Provide active input to the Opportunity Heatmap
- Drive the defined process initiatives for your center.
- Work closely with all improvement resources (Continuous Improvement, Process Improvement & Process Org.)
- Other duties as assigned
Qualifications
Minimum Qualifications
- 10+ years of experience in finance operations work with deep expertise in ITP or AP and related processes.
- 2+ years of Team Management experience.
- Has good ITP relevant experience with exposure to working and managing ITP sub processes.
- Has the proven track record of continuous Improvement mindset.
- Demonstrated ability to manage large teams and highly adept at building resiliency within them.
- Possess a strong customer service acumen.
- Self-starter with strong analytical, problem-solving skills and initiative to achieve desired outcomes.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Bachelors in accounting or accounting.
- Experience in managing stakeholders in a diversified environment.
- Managed 15+ people across the full spectrum of Finance and Accounting with a strong bent towards Invoice to Pay.
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