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Job Purpose and Impact

The SST EU Distribution Centre Scheduler will coordinate and plan logistics with third party providers and internal teams to ensure that customer sales orders are loaded and delivered as required and resolve any issues as they arise. In addition, you will manage the replenishment of stocks and manage inventory to meet service level agreements. In this role, you will conduct routine activities including data management, reporting and analysis, shipment execution, client interaction, business partnership, export and import duties and resource and project management.

Key Accountabilities

• Work with third party logistics providers to move product between the locations and external warehouse, addressing any issues.
• Prepare loading and delivery schedules to company operations or third party transport providers, to meet customer delivery schedules.
• Ensure that sales order information is effectively communicated electronically to third party transport providers and work with logistics related invoices to ensure timely payment.
• Support supply chain key performance indicators data assimilation and report generation and ensure an effective document retention system is in place for all documents to meet audit requirements.
• Receive, investigate and resolve warehouse and logistics related customer complaints, raising service non conformance reports and claims with third party logistics providers as appropriate.
• Support and manage where appropriate supply chain planning operations including process development, planning and execution, client interaction, business partnership, systems and data management, reporting and analysis.
• Ensure that product safety, quality and hygiene standards are set and driven at all times.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

• Bachelor’s degree in a related field or equivalent experience 
• Fluency In English 
• Other minimum qualifications may apply

• PREFERRED QUALIFICATIONS

• Experience in logistics, DC Scheduling activities 
• Advanced MS Office User (especially Excel)
• SAP
• Additional languages desired especially French