Customer Value Specialist
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.
Job Purpose and Impact
The Customer Value Specialist establishes quality standards for products and processes and suggests modifications intended to prevent defects in components or final products. We seek a professional with the interpersonal skills to collaborate with internal and external multifunctional teams to address customer requirements and concerns and identify and mitigate quality risks.
Key Accountabilities
- Handle customer requirements, concerns and complaints ensuring proper prioritization and follow up.
- Conduct root cause analysis for defects, nonconformities or other quality failures, respond to customer complaints and provide guidance.
- Develop and lead the implementation of key food safety management system programs and critical food safety tasks.
- Provide continuous improvement support for operations and other functional areas as needed.
- Design and deliver food safety and quality related training internal and external stakeholders to improve awareness and quality capacity.
- Ensure compliance with quality standards.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Lead customer audits or related visits and promote stakeholder communication.
- Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience
Excellent verbal and written English communication skills.
Minimum of two years of related work experience
Other minimum qualifications may apply
Preferred Qualifications
- Three years experience in food industry.
- Good knowledge of Good Manufacturing Practice (GMP), Hazard Analysis Critical Control Point (HACCP), International Organization for Standardization (ISO)9001: 2000, ISO14001 and Occupational Health and Safety Assessment Series 18001 and food safety.
Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today:
Follow us on LinkedIn: https://www.linkedin.com/company/cargill
Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/
Linkedin 채용 매칭
카길에서 어떤 업무에 적합할 지 알아보십시오. 로그인하여 LinkedIn 프로필에 연결하면 여러분의 기술과 경험을 바탕으로 가장 적합한 일자리 정보를 검색할 수있습니다.
우리의 위치
우리는 전 세계 70개국 이상의 국가에서 고객과 지역사회에 기여하는 것을 자랑 스럽게 생각 합니다. 전 세계 카길 직원들은 안전하고 책임감 있으며, 지속 가능한 방식으로 세상을 풍요롭게 하는데 공헌 하고 있습니다. 우리와 함께 하여 카길에서의 경력이 여러분의 더 높은 목표 달성에 어떤 도움이 되는지 알아 보십시오.