Senior Technical Services Specialist - Food Ingredients
Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.
Cargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
This position is in Cargill’s food and bioindustrial business, where manufacturers, retailers, and foodservice companies rely on us to consistently deliver the products and services they need, and use our technical expertise and market knowledge to develop innovative products.
Job Purpose and Impact
The Senior Technical Services Specialist - Food Ingredients will provide technical advice and support to customers during and after product sales. In this role, you will be the lead technical contact for customers and you will stay ahead of technology and business practices through workshops, research and professional meetings.
Key Accountabilities
Collaborate to provide onsite technical support for current customers and prospects.
Provide customer solutions and technical support materials to specific customers.
Compile and analyze data for project update, working with customers to test new products and technologies to make recommendations on applications.
Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
Stay ahead of product insight and research to improve value of offerings.
Keep application and value collection up to date in the systems.
Identify customer jobs to be done to develop customer relevant solutions using Cargill ingredients
Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned
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Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience
Minimum of four years of related work experience
Ability to travel up to 30%
Preferred Qualifications
Master's degree, Doctorate degree
Passion for understanding, creating, and communicating value and solutions to team members and customers.
Public speaking experience
Prior customer facing experience
Experience working in the bakery, confections and/or snacks industry
Equal Opportunity Employer, including Disability/Vet
Location: This position is open to a remote home office in the US
The expected salary for this position is $120,000 - $135,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance.
At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).
Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law.
Relocation assistance will not be provided.
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