FSQR Customer Value Expert
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who use new technologies, dynamic insights and over 157 years of experience to connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive.
Job Purpose and Impact
The FSQR Customer Value Expert will provide specialized knowledge of specific segments of the organization's quality systems and plant processes, specific product line knowledge, computer systems and other needed focus areas for customers. In this role, you will collaborate with internal and external teams to address customer requirements and concerns regarding product safety, quality and regulatory compliance.
Key Accountabilities
- Manage customer questions, assist with problem resolution and documentation fulfillment.
- Liaison for customers, sales staff and production operations team regarding product safety, quality and regulatory compliance and company products and processes.
- Build relationships with internal and external partners to understand the detail necessary to execute on customer related offerings that drive profit centers for the company.
- Drive continuous improvement efforts for internal processes to standardize, simplify and automate the tasks needed to enhance the customer experience.
- Translate complex information from multiple sources into a communication message that is easy for the customer to comprehend.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelor's degree in a Science or related field
- Experience with email, spreadsheet and word processing applications
- Significant experience in food safety, quality or regulatory practice in manufacturing operations or any related production environment.
- Minimum of two years of related work experience
- Other minimum qualifications may apply
Preferred Qualifications
- Product quality and safety certifications
- Experience working with data management software
- Applied basic project management skills
- Experience with quality and safety management systems
- Applied basic auditing and quality skills
Linkedin 채용 매칭
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우리의 위치
우리는 전 세계 70개국 이상의 국가에서 고객과 지역사회에 기여하는 것을 자랑 스럽게 생각 합니다. 전 세계 카길 직원들은 안전하고 책임감 있으며, 지속 가능한 방식으로 세상을 풍요롭게 하는데 공헌 하고 있습니다. 우리와 함께 하여 카길에서의 경력이 여러분의 더 높은 목표 달성에 어떤 도움이 되는지 알아 보십시오.