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Technical Service

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Job ID SHE00193 Date posted 06/23/2020 Location : Shenzhen, China
Position Purpose & Summary职位设置目的&概要
The Technical Manager (TM) is primarily responsible for contribute as one member of the Technical Services Team. The Technical Services Team provide the resources, in alignment with company objectives, that is necessary to support the interactions with Swine/Poultry/Aqua/Dairy clients/prospects, demonstrating how Diamond V are the “Trusted Experts” and Solutions Provider of choice.

He/She will contribute strongly to the ongoing development and success of the Diamond V solution offering and product portfolio. He/She will also provide training for the local sales and customers.

Principal Accountabilities主要职责
40%1. The TM is responsible for ensuring the provision/delivery of all support to Sales Team and customers around the key areas of, but not limited to,

• Deployment and management of Solutions
• On-going training of our Sales/customers
• Farm management advice, training and trouble shooting
• Animal Nutrition or formulation service
• Additive support at customer level

It would be expected that the TM would have demonstrable expertise in Nutritional Formulation and Feed Additive use within a feed mill/Farm environment.

Other areas of responsibility:

• Ensure that concepts and products are connected to customers and prospects systematically via conducting and supporting trials. He/she will ensure the data will translate into added value for our customer
• Ensures development, deployment and success of Proof of performances (POP) of solutions and product offering for the consumption of the sales team and clients.
• Communicate information on solutions and products effectively both orally as well as in written format to stake holders (ie. sales people, distributors, customers or colleagues).
• Suport the provision of marketing intelligence for better planning of the team
• Develop relationships with Veterinarians, Genetic Companies, Universities and other Stakeholders ensuring strong and reliable relationships are established to provide DV with business advantages and benefits

35%2. Strategic Relationship Development/Visibility
• The TM would be expected to establish, develop and maintain relationships at a senior technical level within the businesses of our predefined Key Accounts.

15%3. Collaboration with Strategic Marketing for SMT-led projects
• Ensure advancement of company’s value offering via introduction of well-thought out products that are innovative and market driven.
• Support the development and execution of company marketing plans

10%4. Additional responsibilities.

• Any other duties as assigned

Education, Experience, Skills教育背景,工作经验,专业技能
Minimum Required Qualifications最低要求
• Preferably a Phd degree in Veterinary Medicine or Animal Scince.
• Good ability to communicate in English at a proficient or advanced level.
• Over 3-5 years demonstrated expertise in swine & poultry health and nutrition, feed manufacturing and swine production or applicable field.
• Demonstrable Nutritional Formulation Skill sets.
• Excellent communication & Presentation skills.
• Accurate reporting and processing data.
• Good experience of working and dealing with relevant stakeholders such as the commercial team, business partners, customers.
• Demonstrate ability to represent brand well via successful solutions offering and interaction to clients.
• Demonstrated proven success in technical support & communication & relationship building in key account develpment. 


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