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Customer Service Representative

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Job ID 141833 Date posted 08/25/2021 Location : Naas, Ireland

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s animal nutrition and health business, where we improve lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.


Job Purpose and Impact

The Customer Service Associate III will execute a limited scale of customer service activities for our single-site team. In this role you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

  • Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.
  • Participate in executing customer service strategies.
  • Inform customers about order status, invoices and other standard information needed to complete the sale.
  • Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
  • Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS

  • High school diploma, secondary education level or equivalent
  • Minimum of four years of related work experience
  • Other minimum qualifications may apply

Our Offer
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.


Interested? Then make sure to send us your CV and cover letter in English today:  
Follow us on LinkedIn: https://www.linkedin.com/company/cargill

Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/

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