Skip to main content

Customer Service Representative

Apply Now
Job ID 39541 Date posted 05/19/2021 Location : Chuzhou, China

Job Purpose and Impact

The Customer Service Associate III will execute a limited scale of customer service activities for our single-site team. In this role you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

  • Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.
  • Participate in executing customer service strategies.
  • Inform customers about order status, invoices and other standard information needed to complete the sale.
  • Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
  • Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Other duties as assigned

Qualifications

Minimum Qualifications

  • High school diploma, secondary education level or equivalent
Apply Now

Linkedin Job Matcher

Find where you fit in at Cargill. Log in to connect your LinkedIn profile and we’ll use your skills and experience to search the jobs that might be right for you.

Find Your Match

Sustainable
Cocoa

The Cargill Cocoa Promise is committed to securing a thriving cocoa sector for generations.

Learn More (Sustainable Coco)

Inclusion
& Diversity

Our inclusive culture helps us shape the future of the world.

Learn More (Inclusion & Diversity)

Life at
Cargill

Discover how you can achieve your higher purpose with a career at Cargill.

Learn More (Life at Cargill)

No recently viewed jobs are here...yet.

Please browse the jobs available on this site. Then, you will see those recently viewed jobs here.

Thrive