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Team Manager

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Job ID 209597 Date posted 08/05/2022 Location : Bengaluru, India

Job Purpose and Impact

The Invoice to Pay Supervisor I, will lead all aspects of the routine activities of the invoice to pay team. In this role, you will lead and develop a team, overseeing decision making and problem solving. You will monitor and review key performance indicators and metrics and lead specific projects to drive efficiency.

Key Accountabilities

  • Directly Manage Japan and other ITP operation teams depending on scope and complexity
  • Ensure smooth migrations identify potential process risks, establish mitigation/control plans, and monitor the impact.
  • Monitor operations performance on agreed upon SLAs and key metrics.  Advise on appropriate action plans where needed via consistent processes
  • Focus on driving quality with a view towards robust performance management, stakeholder feedback and active metrics management.
  • Drive towards the agreed efficiency targets through defined processes
  • Lead through transitions and increase organizational performance – driving and embedding many competing initiatives
  • Monitor operations performance and advise on appropriate action plans to maintain consistent processes.
  • Build and develop an engaged, high-performing team to cultivate an inclusive environment.
  • Build and cultivate robust business relationships with key partners and stakeholders.
  • Build and champion a culture of continuous improvement and operations excellence.
  • Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
  • Other duties as assigned



  • Finance Background.
  • Japanese language proficiency of minimum of JLPT 3 certification. Should proficient in Reading, writing & speaking.
  • 10+ years of experience in finance operations work with deep expertise in ITP or AP and related processes.
  • 2+ years of Team Management experience.
  • A Continuous Improvement mindset.
  • Demonstrated ability to manage large teams and highly adept at building resiliency within them.
  • Possess a strong customer service acumen.
  • Self-starter with strong analytical, problem-solving skills and initiative to achieve desired outcomes.
  • Excellent verbal and written communication skills.


  • Bachelor’s in accounting or accounting.
  • Experience in managing stakeholders in a diversified environment.
  • Managed 15+ people across the full spectrum of Finance and Accounting with a strong bent towards Invoice to Pay.
  • Ability to work across diverse cultures and backgrounds.
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