Job Purpose and Impact

The Sales Operations Analyst  is responsible for collecting, processing, and analyzing complex datasets to generate actionable insights and builds detailed reports and dashboards using specifics tools. With minimal supervision, this job collaborates with cross functional teams to ensure data accuracy and integrity performing data and statistical analysis using various programming languages. This job plays a key role in effectively presenting data findings to partners to meet business objectives.

Key Accountabilities

• DATA COLLECTION & ANALYSIS: Captures, processes, prepares, and analyzes complex datasets to extract significant insights, develop and maintain automated reporting systems to streamline data analysis.
• STAKEHOLDER MANAGEMENT: Cultivates and maintains positive partners relationships to understand their data needs, provides insights and finds improvement opportunities, and ensures reporting solutions address key objectives.
• REPORTING & VISUALIZATION: Builds detailed reports and dashboards using various tools, designs and implements data visualizations to communicate complex data clearly.
• STATISTICAL ANALYSIS: Performs statistical analysis to identify trends, patterns, and anomalies in data using statistical software and programming languages for data manipulation and analysis.
• PROCESS IMPROVEMENT: Identifies opportunities to improve data collection and reporting processes and implements standard methodologies for data management and reporting.
• COLLABORATION: Works closely with cross functional teams to understand data needs, value opportunities and delivers solutions in partnership with digital technology and data engineering teams to ensure data integrity and accuracy.
• LITERACY: Coaches and advises to mature data consumption and analytics capabilities.
• DATA ANALYSIS: Conducts complex data analyses to uncover trends, patterns, and actionable insights for decision making.
• QUALITY ASSURANCE & DATA VALIDATION: Ensures the accuracy, consistency, and security of data across all reports and analyses.

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Qualifications

Minimum Qualifications

• Bachelor’s degree in a related field OR equivalent experience
• Minimum of four years of related work experience in data analytics, sales operations or related field
• Minimum of two years of Python experience  
• Experience with Salesforce CRM dashboard creation and reporting
• Demonstrated advanced analytical computer skills with proficiency in visualization tools such as Tableau & Power BI

Preferred Qualifications

• Experience collaborating with teams across multiple product categories
• Proficiency in extracting data and combining data and modeling data to solve problems
• Strong presentation skills comfortable with presenting in from of senior leadership team