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Job Purpose and Impact

The Accounts Payable / Accounts Receivable Analyst performs both routine and varied administrative tasks in support of the organization's accounts payable or accounts receivable processes to enable accurate financial transactions, efficient cash flow management and compliance. Working under minimal supervision for routine situations, this job helps maintain financial records, resolve billing discrepancies, generate invoices, or verify and process invoices. This job also works closely with internal cross functional teams to facilitate billing or invoicing operations and delivers excellent customer service externally.

Key Accountabilities

• INVOICING: Assists in the preparation, generation or processing of invoices, ensuring accuracy and adherence to billing policies and procedures.
• CUSTOMER SERVICE: Responds to customer or supplier inquiries regarding billing or invoicing, providing timely and accurate information and addressing any concerns or disputes.
• BALANCE RECONCILIATION: Processes and reconciles accounts receivable balances using established administrative procedures, maintaining accuracy and investigating discrepancies.
• DOCUMENTATION: Maintains billing or invoicing records and documentation, assuring proper filing and organization for easy retrieval and audit purposes.
• RECORDS MAINTENANCE: Supports the maintenance of financial records related to accounts payable or accounts receivable processes in compliance with applicable policies, procedures and regulatory requirements.
• COLLABORATION: Collaborates with cross functional teams to ensure timely and accurate processing of customer or supplier payments.

Qualifications

Minimum Qualifications

• Relevant professional experience in accounts payable/accounts receivable or related finance functions.
• Fluent English, with strong written and verbal communication skills. 
• Experience analyzing financial data, processing transactions, and supporting routine financial operations within established procedures.
• Strong analytical, problem-solving, and organizational skills.
• Availability to work on local holidays when required to support North American operations.

Preferred Qualifications

• Proficiency with SAP, Microsoft Office, Tableau and other business applications.
• Experience working in a multinational, shared services, or global business environment.
• Exposure to North America finance processes and stakeholder management.
• Experience collaborating with cross-functional and geographically dispersed teams.

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