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Job Purpose and Impact

The Inside Sales Account Manager is part of Go-to-Market Europe and holds a customer-facing position to directly conduct business with small to medium sized enterprises in EMEA region. The Account Manager digitally manages sales to maintain and grow the business. In this role, you will help identify customer needs and suggest appropriate products, services and solutions that maximize product revenue and improves profitability. 

Key Accountabilities

• Align with customer partners to provide quotes, negotiate and sell products, within pricing function guidelines
• Align with customer partners to forecast, create opportunities and initiate projects 
• Gather and communicate channel, market, customer or competitive information and intelligence and interact with internal teams on strategy and pricing functions
• Manage contracts and risk with pricing and trade promotions teams then resolve and coordinate the investigation of claims and disputes
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff
• Other duties as assigned. 
  

Qualifications

Minimum Qualifications 

• Bachelor's degree in a related field or equivalent experience 
• Minimum requirement of 2 years of relevant work experience 
• Fluent in Italian and English, in writing and speaking

Preferred Qualifications 

• Minimum of 4 years of relevant work experience in food ingredients 
• Proven negotiation and selling experience 
• SAP, Salesforce, Excel Pivot
• Experience in Food Ingredients (Cocoa & Chocolate, Starches, Sweeteners and Texturizers and Edible oils)