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Job Purpose and Impact

The Account Manager will, with guidance, sell directly to customers in the assigned categories and country to achieve business targets, including revenue, profitability, and new business. In this role, you will conduct face to face and remote sales with new and existing customers, assist in evaluating customer needs and suggest appropriate products, services and solutions. 

Key Accountabilities

• Manage accounts as assigned in Indulgence categories and country, including drive business growth, perform sales execution, grow / maintain share of wallet, and win new business to achieve CFB2030 strategy. 
• By working closely with Sales Leader, develop short to medium term sales strategies and implement sales plans. 
• Protect, grow and diversify the relationship with targeted customers. 
• Partner with various functions to achieve targets, including technical, product line management, pricing, operations, supply chain, risk management, marketing, etc. 
• Develop strong pipeline for business growth in the assigned customers/categories by unlocking opportunities, being customer experts, discovering unmet needs / jobs-to-be-done for customers, and executing pipeline together with cross-functional team. 
• Gain in depth general industry as well as deep local market knowledge. 
• Help identify potential customers and handle existing customer relationships. 
• Monitor customer and competitor activity and industry trends. 
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff. 

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of two years of related work experience
• Other minimum qualifications may apply

Preferred Qualifications

• Minimum of three years of related work experience 
• Chocolate experience preferred