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Job Purpose and Impact

NA Master Data Senior Associate will perform complex steady state CRUD maintenance activities on SAP to help ensuring service levels are met in adherence with relevant data standards. In this role, you will collaborate to turn data into business insight and commercial value for NA region.

Key Accountabilities

• Execute master data process activities on customers, vendors or materials master data objects in an enterprise resource planning system in compliance with predefined data standards.
• Provide support and maintenance execution across multiple enterprise resource planning systems and ensure service level agreements are met.
• Complete and maintain master data management solutions to optimize system capabilities.
• Facilitate communications to remove barriers, explore new ways of execution and add value to the process.
• Perform complex duties related to transaction monitoring and issues originating from business partners that are master data related to diagnose root cause and solution analysis.
• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor Degree or equivalent
• 2–4 years of experience in the P2P (Procure-to-Pay) and S2C (Source-to-Contract) process domains.
• Strong email writing and communication skills.
• Hands-on experience with Microsoft Excel and Power BI.
• Prior experience in ticketing tool (SNOW, Remedy ect.)

PRIOR BENEFICIAL EXPERIENCES

• Confirmed experience with email, spreadsheet, and word processing applications
• Familiar with PR2PO process with some good exposure related to outline agreements and pricing.