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Job Purpose and Impact

The Senior Product & Agile Coach is responsible for championing product and agility practices across the organization and business stakeholders. They will use in depth knowledge of one or more technical disciplines to work with product teams to define complex product roadmaps and connect iterative discovery, delivery and validation. In this role, you will partner with product teams, product managers, and engineering managers to establish best practices for discovery work, develop a cadence for continuous learning and identify opportunities to further adopt product thinking. You will contribute to the overall product strategy and vision of the organization with a focus on team coaching and mentorship.

Key Accountabilities

• Provide coaching, best practices and influence to teams, product managers and leaders on complex product roadmaps for one or more departments or areas within a complex business or function in one or more countries.
• Champion agile values, principles and practices throughout the organization to promote an agile mindset for operational processes, improving consistency of value delivery and customer satisfaction.
• Define product strategies, roadmaps and backlogs that lead to the definition and delivery of impactful user experiences.
• Partner with business leaders on agile efforts and provide guidance and strategic assistance on the enhancement of complex product models.
• Manage the risk in new product efforts through value, usability, feasibility and business testing and measure and report results.
• Partner with senior internal and external personnel, coordinating between multiple departments to ensure features are the best possible market fit.
• Facilitate product teams to rapidly develop prototypes, potentially launching them into minimally viable products.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.

Qualifications

• Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
• Broad knowledge of agile & product methodologies and frameworks

Preferred Qualifications: 

• Established skills in identifying needs and developing and applying strategies to address transformation efforts
• Experience on a software product team in a related development, quality, user experience or project or sprint leadership
• Experience working as a product manager, product owner, business analyst or other related product role

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