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Job Purpose and Impact

As a Self-Service Analytics (SSA) Platform Engineer, you will be working on a small team responsible for full stack administration, operation, support, and growth of Cargill’s SSA analytic platforms including Tableau, Microsoft Power BI, and KNIME. These systems enable thousands of users around the globe and this role will help ensure those systems are resilient, performant, and reliable.

Key to the success of this position will be a courageous and innovative approach to problem solving, deep engineering curiosity, and excellent communication skills. Individuals who possess a self-motivated working style with attention to detail will thrive in this environment and culture.

Key Accountabilities

• Agile platform engineering for Tableau Server to build/maintain/improve Tableau Server implementation.
• Application administration of Tableau / Power BI / KNIME including activities such as user access, content management, application licensing and software distribution
• Build and maintain high quality infrastructure as code with zero-touch deployment, self-healing features, elasticity, and highly available architecture.
• Build and maintain initial configurations for Windows and Linux server deployments.
• Automate the administration/operations of the infrastructure and applications.
• Create and maintain documentation of the infrastructure and applications.
• Build and maintain monitoring/telemetry, log aggregation, and reporting/dashboarding on infrastructure performance, application performance, and user behaviors.
• Build and maintain standard authentication and access patterns for integrations within Cargill's broader data/technology ecosystem.
• Operationally support the infrastructure and applications including break/fix and service requests; 24x7 on-call support when needed; Tier 2+ community support.
• Support the community in topics such as performance best practices, connectivity, and security.  Gather feedback and drive reliable platform services and features.
• Coordinate multi-disciplinary teams as required to troubleshoot and resolve issues outside the scope of SSA’s expertise.
• Work closely with Cargill’s internal communities to gather feedback and drive reliable platform services and features.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent in experience
• Proven experience with one or more of the following areas:
  • Tableau Desktop and Server Administration
  • Application administration and Windows and Linux systems administration
  • Enterprise networking and routing, including interface config, DNS, proxies, firewalls
  • Experience with cloud-based 'infrastructure as a service platforms': AWS, Google Compute Engine, Azure, or OpenStack

• DevOps practices such as CI/CD (Jenkins CI, Drone, Github, and Artifactory), Configuration Management and Automation (Chef, Puppet, Salt, Ansible, and Terraform)

• Ability to travel 10%

PREFERRED QUALIFICATIONS

• Experience configuring and maintaining Tableau Server in a large production environment
• Experience with infrastructure automation, infrastructure as code, automated application deployment, monitoring/telemetry, logging, reporting/dashboarding
• Experience with deployment and administration of analytics platform components such as Tableau Server; Tableau Mobile; Power BI Cloud Service; Power BI Premium; Power BI Gateway; Power BI Embedded; Power BI Mobile; KNIME Server.
• Experience with cloud-based 'infrastructure as a service platforms': AWS, Google Compute Engine, Azure, or OpenStack