Product Line Support Specialist - Sustainability and Customer Data
About Us
At Cargill, we’re challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority and we are committed to creating a ‘zero harm’ safety culture.
With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It’s an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at www.cargill.com
Job Purpose and Impact
In this diverse role, you will work across our trading and commercial teams to own and develop 2 key product lines. Firstly, you will manage and oversee the ISCC sustainability program, a crucial initiative enables the export of agricultural commodities from Australia to Europe Secondly, you will maintain our customer database in Sales Cloud, ensuring its accuracy, which is vital to both the ISCC sustainability program and all of our customer communications.
Key Accountabilities
- Oversee the management of the ISCC sustainability program, ensuring compliance with standards, program audits, data management and annual certification.
- Build and maintain strong relationships with our external partners involved in the ISCC sustainability program.
- Stay updated with industry trends and advancements, communicate to key internal stakeholders.
- Oversee the maintenance and accuracy of the customer database within Sales Cloud, ensuring data integrity and completeness.
- Implement regular data cleanse activities to remove duplicates, correct inaccuracies and ensure a high level of data quality.
- Contribute to marketing strategies and content to promote products and drive adoption.
- Provide support and training to internal teams, troubleshooting product-related issues.
- Contribute to communication, go-to-market, and monetization strategies.
- Measure and report on customer satisfaction and performance metrics.
- Collaborate with cross-functional teams to deliver effective strategies and plans.
Qualifications
Required
- Bachelor’s degree in a related field or equivalent experience
- Minimum of two years of related work experience
- Excellent Communication and presentation skills
- Able to build and maintain strong relationships
- Strong analytical, project management and problem-solving skills
- Ability to work independently and as part of a team
- Strong innovation mindset
- Knowledge of sustainability initiatives in Australian agriculture, particularly ISCC
- Knowledge of Salesforce products, data, structure, and processes
- Knowledge of Tableau and Power BI
Preferred
- Broad knowledge of Australian grains industry and regional locations
- Computer literate and Microsoft Office proficient.
- Ability to manage and interpret large amounts of data
- Innovation mindset
We Offer
- In return to your experience, we offer:
- A competitive remuneration package including performance incentive plan
- Autonomy and scope for career development
- The opportunity to work with some of the most talented people in the industry and inspiring leaders
- A supportive working culture and an inclusive team environment
If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.
Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality.
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