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Strategic Customer Service Representative

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Job ID WRO00128 Date posted 06/29/2020 Location : Wrocław, Poland
Main Tasks
  • Management of improvement projects

  • Complex Customer Service activities

  • OTC process management

  • Creation of contract templates and monitoring execution of contracts

  • Partnering with production planners, plant operations, finance, logistics and sales departments

  •  Escalation of complex issues  and managing solutions

  • Regular contact with customers and commercial teams to gather relevant business information


Qualifications
  • Bachelor`s degree
  • Very good level of Polish and English
  • Experience in Customer Service, Supply Chain or related areas in complex organizations
  • Strategic approach and project experience
  • Proactive thinking and process mindset
  • Customer Focus approach
  • Team player
  • Ability to work under time pressure in changing environment
  • SAP R/3 expertise (SD/MM/PP/WM modules)
  • Analitycal skills & data processing
We Offer
  • Professional development in a multinational company
  • Possiblity to participate in international projects in dynamic business environment
  • Private medical care  
  • Life Insurance
  • Pension Insurance
  • Gym access
  • Meal vouchers
Apply Now

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