Application Support Analyst
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Purpose and Impact
The Application Support Analyst will maintain, integrate and implement software applications within the organization. In this role, you will perform moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
Key Accountabilities
- Develop and recommend improvements to standard and moderately complex application support processes and procedures.
- Review, analyze and prioritize incoming incident tickets and user requests.
- Perform programming, configuration, testing and deployment of fixes or updates for application version releases.
- Keep an open channel of communication with users and respond to standard and moderately complex application support requests and needs.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
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Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience
- Minimum of two years of related work experience
- Ability to work on call rotation shifts as needed
Preferred Qualifications
- .NET experience
- C# experience
- Windows server experience
- IT infrastructure experience
- SAP experience
Position Information
- Relocation assistance will not be provided for this position.
- The work schedule is: Monday to Friday and On-call rotation as needed
- Benefit package includes: Paid time off; paid holidays; medical, vision and dental coverage; flexible spending accounts; life insurance; disability insurance; retirement savings; employee and family assistance program (EAP). Learn more at: www.cargill.com/myhealth
Equal Opportunity Employer, including Disability/Vet
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