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Supervisor (a) de Compras Operacionais - Uberlândia/MG

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Job ID UBE01711 Date posted 06/22/2020 Location : Uberlândia, Brazil
Position Purpose & Summary:
Utilizes general process knowledge to provide first-level supervision for process & operations activities for a team; 
Responsibilities are typically for a full process of lower complexity or sub-set of more complex processes and are short-term and are completed through a team; 
Activities include or are related to: Process compliance, planning and execution; Data management, research & analysis, systems and reporting; Process improvement and best practices; Stakeholder interaction and business partnership; and People, talent and management.

Principal Accountabilities:
• For a full process of lower complexity or sub-set of more complex processes:
o Provides day-to-day, first-level supervision for transactional tasks which support the compliance, planning and execution of assigned processes;
o Provides consult to ensure the consistent application of process objectives and standards, as well as compliance with regulatory requirements;
o Provides day-to-day, first-level supervision for processes that are already in place, and uses general process knowledge to resolve issues that deviate from established procedures;
o Supervises the collection, preparation, maintenance, monitoring and logistics of various documentation related to the well-established process (e.g. stakeholder and, supplier; legally required forms; etc.) with a short-term outlook;
o Supervises and teaches regulatory compliance procedures, audit activities, and follows the governance process for approvals;
o Provides day-to-day, first-level supervision for basic administrative support regarding the interpretation and delivery of policies, programs and processes;
o Reviews stakeholder requirements and sets standards for quality on service delivery, making sure they are met;
o Ensures process and operations run in compliance with health and safety practices to reduce and prevent workplace injuries and illness.
• For a full process of lower complexity or sub-set of more complex processes:
o Draws upon general process knowledge to educate staff on principles, theories and concepts, collects/consolidates data for team to assist them with determining appropriate information to support research and analysis;
o Provides day-to-day, first-level supervision for activities including: generating routine reports, completion of forms, and responding to questions;
o Supervises the preparation of reports/materials using established procedures for use by process stakeholders;
o Provides day-to-day, first-level supervision for the design, implementation and maintenance of tools and resources;
o Provides day-to-day, first-level supervision to team performing the most basic and straightforward clerical data entry into commonly used systems.
• For a full process of lower complexity or sub-set of more complex processes:
o Using general process knowledge of practices and procedures, educates team to enable them to remove barriers to ensure completion of assigned processes;
o Challenges the status quo with functional leadership and other stakeholders to explore new ways to analyze, measure, execute and ultimately bring increased value to the asset or process. Seek opportunities to gain process efficiencies;
o Provides day-to-day, first-level supervision for process improvement tasks, and may contribute to the development of process strategies.
• For a full process of lower complexity or sub-set of more complex processes:
o Supervises a team in the coordination of messages daily between internal and external stakeholders using multiple modes of communication (telephone, email, instant message) to ensure well-established processes are executed;
o Ensures stakeholder support of changes to process steps, schedule or any issues.  May resolve issues using general process knowledge;
o Provides day-to-day, first-level supervision for customer service duties to support the administration of the processes;
o Supervises existing relationships/interactions with stakeholders and may become involved to resolve disputes and act as a liaison between stakeholders;
o Approves process communications and distribution to stakeholders;
o Approves the design and delivery of training/education sessions for stakeholders;
o Responsible for resolution of incidents and issues using general process knowledge through interactions with stakeholders.
• Team size may vary, up to 10 direct reports;
• Supervises and provides coaching to Business Service Operations staff;
• Participates in selection and hiring of team members;
• Provides input into the planning of future workforce needs for Business Service Operations;
• Accountable for performance management, talent development, succession planning and engagement for staff;
• Partners with other Business Service Operations supervisors locally to develop, manage, and engage talent;
• Supervises the budget for a team.

• Bachelors Degree – Business Administration; Finance, Economy, Engineering and correlacted others;
• Relevant business experience and procurement/finance operations;
• Supervision and Team leadership experience;
• Advanced English (communication/writing);
• Desirable Advanced Spanish;
• Advanced Microsoft skills
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