Skip to main content

Customer Service Representative

Apply Now
Job ID SWA00103 Date posted 10/13/2020 Location : Swan River, Canada

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.  

JOB PURPOSE AND IMPACT

The Customer Service Representative will support a moderate scale of customer service activities for our regional team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.

KEY ACCOUNTABILITIES

• Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
• Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
• Execute customer service strategies.
• Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
• You will work under direct supervision and handle basic issues and problems, while referring more complex issues to higher-level staff.
• Other duties as assigned


Required Qualifications
• High School Diploma or equivalent
• 2+ years of customer service or similar experience
• Demonstrated proficiency in Microsoft Word, Excel, Outlook
• Ability to work extended or flexible hours as seasonal workloads require. This includes high volume workload, work given by many indivduals and working under pressure.
• Ability to sit at a computer for long periods of time, and spend a lot of time on the telephone and email
• Must be legally authorized to work in Canada

Preferred Qualifications
• University degree/diploma from an accredited university/college in a related discipline
• Experience with grains or crop inputs
• Experience with Customer Relationship Management software 

Relocation assistance will not be provided for this position.

Apply Now

Linkedin Job Matcher

Find where you fit in at Cargill. Log in to connect your LinkedIn profile and we’ll use your skills and experience to search the jobs that might be right for you.

Find Your Match

Sustainable
Cocoa

The Cargill Cocoa Promise is committed to securing a thriving cocoa sector for generations.

Learn More (Sustainable Coco)

Inclusion
& Diversity

Our inclusive culture helps us shape the future of the world.

Learn More (Inclusion & Diversity)

Life at
Cargill

Discover how you can achieve your higher purpose with a career at Cargill.

Learn More (Life at Cargill)

No recently viewed jobs are here...yet.

Please browse the jobs available on this site. Then, you will see those recently viewed jobs here.

Thrive