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CTL Operations Manager

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Job ID 118937 Date posted 05/21/2021 Location : Songyuan, China

Job Purpose and Impact

The Transportation Operations Senior Supervisor will oversee the day to day transportation operations activities across the region for the business. In this role, you will lead, advise and make decisions on all major logistics and transportation activities for a team that covers shipment execution, client interaction, business and people partnerships, resource, budget and project management, data management, reporting and analysis.

Key Accountabilities

  • Lead performance across various aspects of internal and external customer interactions including cost, budget, safety requirements, incident tracking and problem resolution.
  • Collaborate with other transportation and logistics functions and business units to effectively control service and costs to optimize transportation asset management, meet strategic goals and seasonal business requirements.
  • Monitor key performance indicators and in-process metrics and recommend and implement improvements that impact operations related to transportation shipment execution and provide feedback to the internal stakeholders on best practices and benchmark standards.
  • Collaborate with businesses to understand customer and product specific requirements and develop and implement solutions to meet those needs.
  • Partner with the corporate transportation and logistics sourcing team to assist in contract and rate negotiations.
  • Develop and maintain vendor relationships with transportation service providers, carriers and brokers.
  • Ensure compliance with all company, government and regulatory agency transportation related requirements.
  • Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
  • Other duties as assigned


Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Advanced computer skills using standard office applications
  • Analytical skills and ability to understand business practices and recommend proper automation opportunities
  • Ability to handle multiple priorities and achieve results within determined timeframes

Preferred Qualifications

  • Master's degree
  • Knowledge of lean principles and practices
  • Two years of supervisory experience
  • Experience with customer and vendor relationship management and negotiation
  • Experience and familiarity with transportation equipment and service providers
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