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Job Purpose and Impact

The Key Account Manager will focus on medium- to long-term planning and face-to-face selling. In this role, you will help sell a variety of our products, services and solutions across multiple lines of business for an assigned group of existing clients. We seek a results-oriented professional who will participate in building medium- to long-range sales plans and preparing strategies to protect, grow and diversify the relationship with a defined group of existing customers.

Key Accountabilities

• Help identify and lead interactions with assigned group of customers to resolve sales opportunities.
• Participate in resolving problems and ensuring customers receive high-quality service.
• With minimal mentorship, develop client retention and growth plans and strategies for developing profitable business with assigned accounts.
• Review and report on customer retention, business opportunities and market trends.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Minimum of four years of related work experience
• Other minimum qualifications may apply