Skip to main content

Payroll Process Lead North America

Apply Now
Job ID SAN03572 Date posted 02/15/2021 Location : San Antonio, Costa Rica

The Payroll Process Lead North America  will provide human resources services for businesses or functions, executing a variety of operational processes and procedures, products and services, systems and tools within our business services work streams. In this role, you will work as subject matter authority to resolve complex inquiries across the region.


  • Create and maintain work instructions and standard operating procedures for current processes to identify areas of improvement.
  • Prepare operational reports for monthly close and follow up on the related tasks and questions to deliver solutions.
  • Assist the employees regarding different human resources processes to provide support on the related issues and follow up with customers on unanswered questions.
  • Handle monthly conversations with partners, attend to meetings related to human resources specific process and plan activities to guarantee deliverable deadlines.
  • Monitor team performance and metrics to ensure business needs are met and proactively propose process improvements.
  • Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned


  • Bachelor’s degree in human resources, accounting, business administration, finance or related field or equivalent experience
  • Minimum of two years of related work experience
  • Advance English level C1


  • Knowledge of human resources methodologies
  • Exposure to human resources tools and related applications such as SAP or PeopleSoft.
  • Proficient in customer service and shared services tools used in service request resolution
  • Previous experience in partner management
  • Advanced level of Excel
    Apply Now

    Linkedin Job Matcher

    Find where you fit in at Cargill. Log in to connect your LinkedIn profile and we’ll use your skills and experience to search the jobs that might be right for you.

    Find Your Match


    The Cargill Cocoa Promise is committed to securing a thriving cocoa sector for generations.

    Learn More (Sustainable Coco)

    & Diversity

    Our inclusive culture helps us shape the future of the world.

    Learn More (Inclusion & Diversity)

    Life at

    Discover how you can achieve your higher purpose with a career at Cargill.

    Learn More (Life at Cargill)

    No recently viewed jobs are here...yet.

    Please browse the jobs available on this site. Then, you will see those recently viewed jobs here.