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Key Account Manager - Modern Trade

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Job ID 239960 Date posted 09/22/2022 Location : Mumbai, India

Job Purpose and Impact

The Key Account Manager- Modern Trade will help build and maintain the company's relations with strategic accounts that typically involve an international partner or major global accounts, with general supervision. In this role, you will help identify and contact prospective customers, building relationships to generate future sales and repeat business, contribute to assessing customer needs and suggest appropriate products, services and solutions.

Key Accountabilities

  • Ensuring presence of complete product assortment, comprehensive product content (with Hi Res images, A+ Content, 100% IDQ scores, Videos), improved organic search ranking,  benchmarking and improving performance against set KPI’s for Ecommerce channel,  & keeping tab of unauthorized sellers and taking desired action as per the directives from the organization
  • With guidance, help identify, develop and close new sales.
  • Analyze competition actions to spot market trends including ATL/Print/Digital communication and notify Marketing/Trade marketing to ensure timebound action
  • To develop profitable business and grow business exponentially by identifying short term and long term growth plans with the accounts
  • Drive customer satisfaction by ensuring seamless execution of the Joint business plan and customer compliance to the TOT aligning with NKAM and Head OR
  • Support business growth by disseminating information that favorably promotes our organization and its products and services.
  • Analyse Instock Data, PTC/Ranking dashboards ( Bi-Monthly ) & Review Category share, POS, Primary data & CDP on a monthly basis & flashing dashboard articulating the same to key internal/external stakeholders
  • Other duties as assigned

Qualifications

Minimum Qualifications

  • Minimum Masters degree in related field 
  • Minimum of four years of related work experience
  • Sound experience in Sales and Retail Chain Management and understanding of operating business environment – Need specific work experience handling DMART
  • Excellent analytical abilities
  • Other minimum qualifications may apply
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