Technical Service Coordinator at Cargill
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Technical Service Coordinator

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Job ID 254169 Date posted 11/11/2022 Location : Mexico City, Mexico
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.

Job Purpose and Impact

The Research and Development Technical Services Specialist II will collaborate with a team to execute the business plan to meet business goals. In this role, you will identify and execute new business development projects, lead, prioritize and report on the associated portfolios and drive process improvements using available supporting tools and metrics. Will handle the customer facing, innovation journey across texturizers, starches, sweetness, and fats.

Key Accountabilities

  • Develop strong customer relationships at Bakery key accounts.
  • Participate with sales and marketing leaders on customer segmentation and satisfaction, account planning and the use of salesforce.com and Stage-Gate process.
  • Support the application center, ensuring a safe working environment, food safety compliance, budget and resource management.
  • Provide technical support, identify new solutions to the customer, technical influencer to recommend the best solutions around our ingredient’s portfolio.
  • Independently solve moderately complex issues with minimal supervision, while escalating more complex projects.
  • Other duties as assigned

Qualifications

Minimum qualifications 
  • Bachelor’s degree in a related field: Food Chemistry, Chemical, Food Engineer, Biochemical Engineer.
  • Excellent verbal and written communication skills in English
  • Minimum of four years of related work experience in R&D, New Product Development, Technical Service on Bakery industry
  • Other minimum qualifications may apply
Preferred qualifications 
  • Ability to develop customer relationships and trust through technical knowledge and expertise
  • Bakery products applications, new ingredients on fats, starches, texturizers or sweeteners
  • Travel availability: Occasional traveling, mainly within Mexico but, internationally may be required.
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