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Process Deployment Specialist - Tax

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Job ID 143510 Date posted 01/03/2022 Location : Kuala Lumpur, Malaysia | Ho Chi Minh City, Vietnam | Bengaluru, India | Bangkok, Thailand

Job Purpose and Impact

The Process Deployment Specialist will coordinate efforts to define Tax specific business requirements, implements improved business processes, ensures successful deployment of the new enterprise resource planning systems and enhancements, coordinates systems and process testing, training of system users and assists with functional stabilization efforts. In this role, you will lead the implementation for Tax specific functional area and will require collaboration and teamwork within the business, global information technology and corporate functions.

Key Accountabilities

  • Lead the implementation of system and process deployment for the primary functional area and ensure consistent implementation of system configuration and processes throughout the organization are reviewed and approved by process sponsors.
  • Identify and lead optimization activities, partnering with subject matter experts and super users across the Tax domain and promote process change in the organization.
  • Ensure that implemented design and process changes are aligned with the internal control framework and the global process organization.
  • Develop the integrated project plan and ensure organizational readiness and commitment to ongoing enhancements, optimization and value realization activities.
  • Define deployment objectives and scope and measure and monitor project progress to identify variances from the plan and make needed corrections for implementation, resolving issues independently.
  • Implement, maintain and communicate metrics to track solution stabilization and value captured through optimization initiatives.
  • Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in a related field or equivalent experience
  • Strong analytical skills capable of breaking down complex issue to identify key drivers and upstream and downstream impacts
  • Confirmed ability to lead, coach, facilitate and communicate with individuals across a broad range of education, experience and functional spectrums to manage expectations and drive organizational and process change
  • Minimum of four years of related work experience
  • Other minimum qualifications may apply

PREFERRED QUALIFICATIONS

  • Minimum of two years of experience in a supervisory or management position
  • A strong affinity with IT coupled with solid knowledge of SAP concepts is preferred, i.e. familiar with cross modules integration, SAP data platforms; and other systems to meet tax requirements in that region. 
  • At least 2 years of experience deploying ERPs and / or participated as a Tax SME in at least 2 full life cycle of SAP implementations (or equivalent experience)
  • An expert in regional indirect, direct tax and transfer pricing system requirements, reporting and other affiliated tax items in SAP systems
  • Self-starter with good interpersonal and strong communication skills to get to root causes of issues, communicate with IT and other Finance and non-Finance stakeholders; able to influence larger teams, some of whom will not have technology skills
  • Fluent in English, verbal and written
  • Ability to work independently with minimal supervision
  • Flexible regarding working patterns, ability to manage multiple assignments in parallel, across different time zones would be required for this role
  • Demonstrated experience in the use technology to improve process and controls
  • Experience of process migration and creation of effective process maps and SOPs is a plus
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