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Functional System and Solution Manager

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Job ID 31921 Date posted 05/16/2021 Location : Johannesburg, South Africa | Pietermaritzburg, South Africa

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.

Job Purpose and Impact

Functional System & Solution Manager will help build and maintain customer relations with our strategic accounts that typically involve an international partner or major global accounts. We seek a professional who will support the development of processes to identify and contact prospective customers, building relationships to generate future sales and repeat business. In this role, you will assess our customer needs and suggest appropriate products, services and solutions.

Key Accountabilities

  • Lead existing sales, maintaining close relationship on multi levels with customers
  • Develop new sales opportunities by new product introduction and growing the customer base
  • Monitor customer and competitor activity and industry trends.
  • Drive the implementation of a strategic plan for Maghreb region to meet current and future business requirements.
  • Provide and coordinate technical support to the customer base.
  • Coordinate sales activity with Product line and Marketing Dept. to drive new opportunities in Maghreb especially in the area of functional system and solution 
  • Achieve annual sales plan of volume, price, profit and product mix.
  • Participate in regular status and strategy meetings with customers' senior management to understand and meet their needs.
  • Develop new accounts to Introduce Cargill Functional System & solutions.
  • Complete reports and administration requirements in a timely manner.
  • Coordinate customer’s project trials locally.
  • Monitor Account sales performance (monthly/quarterly/annually) and provide strategic project updates to line management.
  • Execute sales plans with strategies to protect, grow and diversify relationships with targeted customers.
  • Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Have a clear understanding of customer and country regulatory requirements/changes and regularly inform business line manager



  • Minimum 5 to 10 years of Sales/Account Management experience within the food ingredients industry.
  • Degree in Food Science & Technology or related disciplinePositive attitute, collaborative working ability, proven interpersonal skills.

Equal Opportunity Employer, including Disability/Vet

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