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Technical Service Specialist - West Indonesia

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Job ID JAK00417 Date posted 10/14/2020 Location : Jakarta, Indonesia
• Commercial Technical Service Leadership: 
Ensuring the that we have the best farm technical services to our Customer and Consumer (Farmer)
• Identify opportunity in farm services that will position CQN as the partners to its chosen customers and help achieve the following:
o Retain our shared in customer and market by providing technical service solution,
o Develop new market opportunities with commercial activities in the market including farm talk, farm development and services,
o Link Service with commercial Sales targets for profitable volume growth and strategic objectives for the market
o Support Commercial for Sales excellence capability (including Key Account Management)
Deep customer understanding and relationship building with key decision makers in each significant account

Technology 
• Perform intermediate level customer-level technical support and consultation related to aquaculture management, production management, feeding program etc.
• Identify complex or advanced customer production performance issues and opportunities, and engage appropriate support from the all team to provide technical solutions.
• Organize, provide and/or facilitate technical or product field training for key stakeholders, including customers, distributors and/or colleagues.
• Stay current on Cargill Aqua Nutrition Technical developments, and work closely with TAL to transfer relevant insight to customers.
• Identify opportunity and provide feedback to SM Lead (Strategic Marketing) and TA Lead (Technology Applicatioon) incl. NPSS opportunity

General
• Partners with the immediate network of business/functional stakeholders to exchange ideas and development of new concepts and service program 
• Leverages and develops external network contacts (i.e. industry related contacts). 
• Utilizes sales and marketing support functions to assess competitor capabilities along with comparisons to business’s capabilities to determine gaps and to position account offerings against competitive options

·Minimum a Bachelor’s Degree

·Minimum 5-7 years working experience fishery industry or feedmill industries.

·Knowledge of Aquaculture Business


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