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Program Manager

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Job ID HOP05336 Date posted 09/11/2020 Location : Hopkins, Minnesota

Responsible for portfolio and project management activities across programs with high cost, complexity, and risk – typically Top and Signature initiatives. The candidate for this position will be responsible for program leadership, project planning, project execution, project control, and business results. This program manager is an empowered leader who will drive results using sound project management techniques, influencing skills, and strong business partnering skills. This person leverages resources across multiple teams, integrates multiple workstreams, proactively identifies/resolves problems, delivers solutions, and adheres to governance processes.



70% Project & Program Management and Leadership

Defines program objectives and scope and leads the execution on Top and Signature initiatives

Integrates people and other resource to develop, implement and monitor the integrated project plan

Accountable for proactive risk & issue management and propose creative “go to green” plans

Accountable for all Project outcomes including but not limited to Business Case, Cost, Schedule, Quality etc.

Works with business to ensure product is successfully implemented and benefits and value are captured for high cost and risk programs.

Actively manage team performance by providing resource managers feedback

Leads periodic program reviews utilizing industry leading knowledge of the project delivery process

Identifies, recommends and implements program management practices based on industry leading knowledge of project management

Provide mentorship, coaching and development for team members, peers, and functional leads as appropriate. Influence laterally.

Accountable for the development of Integrated Program plans and regularly monitoring progress to identify variances and make needed corrections

Provide oversight in coordinating efforts across projects



20% Stakeholder Management

Engage with business leadership (and other stakeholder groups as necessary) to foster relationships

Ensure execution of the stakeholder management plan for business’ stakeholder groups for a successful implementation

Leads the Gate Review process with Business, Functions and Global IT Leadership

Bring business leaders and stakeholders along on the change journey at the appropriate pace to ensure successful execution of the change plan.


10% Project & Process Controls

Regularly measure and monitor project progress to identify variances from the plan and make any needed corrections. Contain and resolve issues within the program that do not require sponsor attention.

Required Qualifications

  • Bachelors’ degree or equivalent experience
  • 10 years of IT/business industry experience
  • 5+ years of experience in a project leadership / project management role with complex projects (more than 50 resources, more than $1 million)
  • Detailed understanding of project management principles & methodology
  • Experienced in Strategic thinking/problem solving – understands the details but able to draw out insights and communicate the impact on strategy; demonstrated inquiry and advocacy skills
  • Experience utilizing formal and informal networks within an organization to deliver results and remove obstacles for team members; Ability to build and maintain strong and trusted partner relationships; Conflict management skills
  • Results oriented, with strong collaboration and influencing skills needed in a complex matrix organization
  • Ability to adapt and remain effective in dynamic and ambiguous environment
  • Knowledge of and experience with Organizational Change Management including Stakeholder identification and impact assessment, communication planning, and training and education planning
  • Experience deploying ERPs to large organization
  • Previous SAP experience
  • Experience in working with vendors across the globe
  • Demonstrated ability to drive for results in a dynamic setting
  • Demonstrated ability to build relationships and communicate at all levels of the organization and cross-function/enterprise
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