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Employee Relations Senior Specialist

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Job ID GUE00833 Date posted 07/30/2020 Location : Guelph, Canada
*This is a 12 month maternity leave replacement*

JOB PURPOSE AND IMPACT

The Employee Relations Senior Specialist will serve as a member of the human resource solutions team responsible for delivering employee relations services to the business.

Under limited supervision, you will use employee relations knowledge to coordinate complex processes and deliver human resource services, which include conducting investigations, corrective actions, conflict resolution, leave management, industrial/labor relations, and monitoring compliance programs.

KEY ACCOUNTABILITIES
-Consult with human resource and business managers and supervisors to interpret and deliver complex employee relations and labor relations policies, programs and processes.
-Conduct investigations concerning employee/management inquiries and employee suggestions and/or complaints.
-Design and deliver training/education sessions for employees, human resource professionals, supervisors and managers related to employee relations policies, programs and processes.
-Build and maintain key internal and external relationships, which may include business leaders, hiring managers human resource professionals, industry contacts, employees and union representatives.
-Work with legal resources and consultants to ensure employee relations activities adhere to company policy and legal and regulatory requirements.
-You will work under minimal supervision and independently handle complex issues while referring only the most complex issues to higher-level staff.

MINIMUM QUALIFICATIONS
-Bachelor’s degree in a related field or equivalent experience
-Minimum of four years of related work experience
-Demonstrated ability to lead and implement HR processes and client focused solutions
-Demonstrated ability to build strong relationships and lead by influence
-Experience conducting investigations, anticipating issues, problem solving and implementing solutions
-Experience in working with HR partners outside of business location
-Experience working in a union environment, and managing grievance processes

KEY BEHAVIORS
-Make sense of complex, high-quantity, and sometimes contradictory, information to effectively solve problems
-Rebound from setbacks and adversity when facing difficult situations
-Relate openly and comfortably with diverse groups of people
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